About College of the Holy Cross:
Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation’s leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,000 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.
Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College’s commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.
Reporting to the Associate Dean for Student Development, the Director of Health Services is responsible for the operation and coordination of direct health care and health education programming. Administrative duties represent 75% of this position and clinical care of students represents 25% of the position.
Major Areas of Responsibility
• Willing to learn the standards of The Accreditation Association of Ambulatory Health Care, Inc. (AAAHC). Responsible for maintaining a quality assurance/ quality management program.
• Responsible for the Health Services risk management program.
• Collaborate with risk management for student health insurance contract.
• Educate, direct and assist nursing personnel in clinical practice.
• Oversee MA state requirements of required immunizations.
• Collaborate with the Department of Public Health when infectious disease is identified and provide treatment and follow-up per state guidelines.
• Provide quality, modified primary and urgent care
• Provide emergency care as indicated
• Provides care under the direction and review of supervising physician, in accordance with written prescriptive guidelines and protocols.
• Consult and collaborate with supervising physician as needed.
• Maintain review mechanism of clinical performance and medication prescribing by supervising MD.
• Case management of students living with chronic illness.
• Sensitive to diverse and cultural needs of students
• Maintain licensure and certifications.
• Collaborate and communicate with Athletics/Sports Medicine and the Counseling Center to help create as coordinated and seamless student care as possible.
• Responsible for oversight of weekend lab results and contacting students for treatment if necessary.
• Develop goals and objectives to include program implementation for service improvements and prevention of corrective actions. Maintain positive relations with campus constituencies and solicit feedback regarding department performance.
• Develop and revise policy and procedures and identify software needs to support departmental programs. Update policy and procedures to support the College’s requirements, state and federal laws. Provide training to staff on the established policies and procedures. Establish best practices procedures to coordinate and facilitate total customer satisfaction for the areas the department supports. Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served.
• Work effectively as a liaison between various departments/users to ensure that services, quality and costs are balanced. Prepare and maintain departmental salary and operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
• Conceive, develop, and implement innovative and creative solutions leading to continuously improved services. Provide a means for frequent and on-going feedback to the department on the effectiveness of services offered and of interaction with the public served. Utilize data and feedback to drive change and sustain standard practices while evolving the culture, policy and procedures and the College.
• Recruit, hire, train and manage direct reports. Complete appropriate performance management program to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.
• Be available to clinical staff for consultation when needed.
• Collaborate with the Director of Wellness to develop and implement community education programs.
• Development of leadership and educational opportunities for students as indicated.
• Active participation at department, divisional meetings.
• Other duties as assigned.
• Individuals must possess certification as a Massachusetts Family or Adult Nurse Practitioner with current license to practice.
• Four-year college degree.
• Master of Science degree or Doctorate in nursing.
• State and federal DEA numbers.
• Three to five years of clinical experience in primary care or emergency care.
• Current CPR certification
• Understanding and respect for Jesuit tradition and values.
• Proficient in quality assessment and improvement initiatives.
• Management and fiscal responsibility experience.
• Experience with electronic medical record systems.
This is a full time, exempt level position.
The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,000 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.
Worcester is a city of approximately 170,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
Please attach a cover letter addressing the position requirements along with your resume.
In your cover letter please address how your work supports the College’s mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to diversity and inclusion. For more information, please visit
Review of applications will begin as received and continue until the position has been filled.
To apply, visit https://apptrkr.com/1462004
The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts (http://www.heccma.org) and the New England Higher Education Recruitment Consortium (https://new-england.hercjobs.org/)
Director of Health Services
About College of the Holy Cross: