The Medical Assistant/Laboratory Coordinator is an allied health professional who performs clinical and administrative duties as delegated by the Health Service Director and clinical staff. The medical assistant/laboratory coordinator functions as a liaison between clinical staff and students. As the primary Health Service staff responsible for coordinating the Health Service CLIA-waived laboratory, she/he performs phlebotomy and other specimen collection and CLIA-waived tests in accordance with Health Service procedures, best practice laboratory, and manufacturer guidelines. As an integral member of the Health Service team, she/he provides delegated non-judgmental, high quality care and health promotion that is respectful of culture and background.
Performs laboratory duties such as:
-Performs testing in the clinical laboratory using standard technique and equipment accurately and safely.
-Acquires processes, and sends out specimens as ordered by clinical staff.
-Demonstrates skilled phlebotomy.
Performs, interprets, and documents results of CLIA-waived testing.
-Responsible for documenting quality control on all CLIA waived test kits and QC material.
-Documents specimen acquisition and results of in-house testing entry into the electronic health record (EHR) in accordance with Health Service policies and procedures.
-Maintains a safe and clean laboratory environment including biohazard waste management.
-Reconciles laboratory statistics with the Health Service Billing Coordinator.
-Maintains laboratory supply inventory and routine equipment maintenance including monitoring of expiration dates.
-Tracks and retrieves specimen results sent to reference lab and provide cross coverage monitoring of results for clinical staff.
-Ensures participation in laboratory proficiency testing and performs quality improvement initiatives in collaboration with the Health Service Director.
-Documents relevant data for every patient in the EHR as appropriate and in accordance to WCHS standards.
-Performs electrocardiograms (EKGs) for clinician interpretation.
-Performs comprehensive vital signs including orthostatic vital signs.
-Administers immunizations and injections as ordered by clinical staff.
-Reviews student health information for immunization and health requirement compliance.
-Demonstrates prioritization and organizational skills in care for multiple patients simultaneously.
-Adheres to Health Service policies and procedures.
-Provides health related education under the guidance of Health Service clinical staff.
-Educates students in the area of health and wellness, self-care and health maintenance.
-Educates on the appropriate use of the health care system to facilitate health and academic pursuits.
-Is primary contact person for reference laboratories (Quest Diagnostics, Oxford Diagnostics, MA State Laboratory)
-Other medical assistant and laboratory responsibilities as delegated.
-Performs laboratory testing safely, accurately, and promptly and communicates results per WCHS procedures.
-Performs and reviews quality control and quality assurance requirements to ensure compliance.
-Safely and accurately administers immunizations as ordered by WCHSclinicians.
-Accurately reviews health information including immunization documentation to assure compliance with Massachusetts Department of Public Health (MA DPH) requirements.
Please note: This is an academic year position (late August – early June)
-Current Certified medical Assistant (CMA) credentials.
-Graduate of a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited medical assisting program and passed the Certification Examination of the American Association of Medical Assistants (AAMA)
-Current CPR/AED certification
-Three or more years experience in an active practice, preferably with a young adult population. Higher ed experience is a plus.
-High levels of proven cultural responsiveness and experience caring for a diverse young adult population from a broad demographic.
-Knowledge of and proficiency with electronic medical record software, Medicat knowledge preferred.
-Proficiency in documenting clinical encounters using SOAP and progress notes required.
-Experience with laboratory interface with EHRs preferred.